Everyday Food Safety
Refund Policy
Effective Date: January 2026
Welcome to Everyday Food Safety (www.everydayfoodsafety.com), operated by Everydayfoodsafety Business Consultancy Services, a registered sole proprietorship in the Philippines.
We aim to provide practical, reliable digital food safety tools. Please review this Refund Policy before purchasing.
1. Digital Products
All products sold through Everyday Food Safety are digital downloads, including Excel audit checklists, HACCP forms, inspection worksheets, and food safety templates.
No physical products are shipped.
2. Download Access and Expiry
Your digital files become available after successful payment confirmation.
Download links remain active for 5 days from the date of purchase. Please download and save your files within this period.
Once downloaded, your purchased files may be used without a time limit, subject to the applicable product license. The five-day expiry applies only to the download link, not to the downloaded files.
If you experience a download problem or your link expires before you successfully retrieve your files, please contact us for assistance.
3. Refund Eligibility
Because digital products cannot be physically returned, refunds for change of mind are generally not offered after digital delivery, except where required by applicable law.
Refunds, replacement files, or other appropriate remedies may be provided when:
- A purchased file is corrupted, defective, or cannot be opened under the stated software requirements.
- An incorrect digital product was supplied.
- A payment was duplicated or incorrectly charged.
- The purchased product materially differs from its description.
- A customer cannot access the purchased product due to an issue attributable to Everyday Food Safety that cannot be reasonably resolved.
Nothing in this policy limits your rights under applicable consumer protection laws.
4. Non-Refundable Situations
Refunds are generally not provided for:
- Change of mind after receiving the digital product.
- Purchasing a product without checking its stated description, format, or software requirements.
- Inability to use a file due solely to unsupported software or devices where compatibility requirements were clearly disclosed.
- Accidental deletion or loss of downloaded files after successful delivery, although we may assist with replacement access where possible.
These exclusions do not apply where a refund or other remedy is required by law.
5. How to Request a Refund or Assistance
Email hello@everydayfoodsafety.com with your order number, purchased product name, and a description of the issue.
Where relevant, include a screenshot of the error so we can investigate and assist you.
We aim to respond within 3 business days.
6. Refund Processing
Approved refunds are generally issued to the original payment method through the applicable payment provider.
The time required for funds to appear depends on your bank, card issuer, or payment provider.
7. Product Use and Licensing
Purchasing a digital product grants the buyer ongoing use of the downloaded files according to the applicable product license.
Unauthorized resale, redistribution, or public sharing of purchased files is not permitted unless expressly authorized.
8. Contact Information
Everyday Food Safety
Everyday Food Safety Business Consultancy Services
Website: www.everydayfoodsafety.com
Email: hello@everydayfoodsafety.com
For questions about digital delivery, refunds, or product access, please contact us.
